Scam
alert
Stay safe with Metropolitan
Scam
Scam
alert
Stay safe with Metropolitan
OVERVIEW
Scam alert
At Metropolitan, your safety and peace of mind are our top priorities. Unfortunately, as online activity grows so do the efforts of fraudsters and scammers, who are becoming more sophisticated. As a result we’re seeing a rise in scammers using personal information to:
- Submit fraudulent claims
- Change bank information
- Change contact details.
We’re committed to keeping you informed and protected from these threats and have put together some information to help you identify scams.
WhatsApp scam alert
We’ve received reports of scammers, pretending to be associated with Metropolitan, attempting to trick clients into paying into fraudulent bank accounts.
Metropolitan is not involved in forex trading and does not offer investments into cryptocurrency or foreign exchange.
A Metropolitan representative will never ask you to join Metropolitan through a WhatsApp link or pay money into an account without signing a valid contract. Additionally, our representatives are not authorised to accept cash and will not ask you to deposit amounts into private bank accounts.
Online scam alert
Fraudsters are creating fake social media profiles and bogus websites, posing as Metropolitan representatives. They often promise low-repayment loans or high investment returns over a short period of time. Some even use lookalike websites, with domain errors that are hard to spot, such as:
- www.metropolitam.co.za
- www.metrop0litan.co.za
Phishing scams
Phishing is a type of online scam where fraudsters trick you into sharing personal or financial information by pretending to be a trusted source, like your bank or a well-known company. Once they have your information, they can use it to steal money, commit identity theft, or access your accounts.
Types of phishing
Deceptive phishing
Fraudsters send fake emails pretending to be from banks or trusted companies, asking you to "verify" your details.
Link manipulation
Links may look legitimate but direct you to fake websites.
Smishing
SMS messages with suspicious links, often urging immediate action.
Spear phishing
Highly targeted scams where attackers study victims before contacting them.
Vishing
Scammers posing as company reps over the phone to collect personal information.
Website forgery
Fake websites that mimic real ones to steal your info. Always double-check the URL.
Protect yourself from fraud & scams. Here’s how you can stay safe.
- Don’t share or throw away personal policy documents carelessly.
- Choose to receive your policy communication via secure email or our Metropolitan WhatsApp channel.
- Monitor any changes made to your policies or claims and get in touch with us immediately if something is suspicious.
Read more
If you need to confirm the authenticity of a transaction, contact us directly:
Speak to your certified Metropolitan Financial Adviser
Call: 0860 724 724
Email: [email protected]
Stay alert. Stay informed. Stay protected with Metropolitan.
#Together we can.
